Items should be returned to our store including original receipt.
When the parcel arrive to the store, our team will check returned items conditions. Shipping cost will be at your expense.
- Items are exchanged at 80% value if they are opened or shows signs of wear and/or tear.
- Items are exchanged at 100% value if they are unopened.
There are some items, however, that are ineligible for return, including:
- Cables and adapter
- Power supply
- Used items
- DIY kits
Warranty may changes on different products, please refer to the owner manuals.
During the warranty period, any defective product will be repaired or replaced by the manufacturer with the customer paying the transit costs.
Please contact us at firstname.lastname@example.org and we will guide you through the replacement or repair process.
How to return an item
Ship the parcel to:Martin Pas Modular & Desktop Synthesizer Shop
Via Buniva 8
Shipping cost will be at your expense.
Anyway, please contact us via email at email@example.com before you send it back any items.